Altigen-comm Adv Call Router 6/2008 4510-0001-6.0 Manuel d'utilisateur télécharger pdf (Page 16)

Clearing Advanced Call Router History Data

12 Advanced Call Router Manual

Clearing Advanced Call Router History Data

To clear data from the Advanced Call Router History window

1. Go to the directory “Program Files\AltiGen\Call Router” and locate the

Call Router.csv file.

2. Open Call Router.csv and delete all contents.

3. Save and close Call Router.csv.

Additional Advanced Call Router Features

Building SQL Queries

To build an SQL query that Call Router will send to your database, use the

CallerId Datasource dialog box. The customer information retrieved from

your database will be used in the routing rule.

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Altigen-comm Adv Call Router 6/2008 4510-0001-6.0 Manuel d'utilisateur Page 16